2012 Webinar Series

Kathleen Ferreira, PhD
Sharon Hodges, PhD



Connecting Data to
Decision Making in Systems of Care




Using a quality improvement approach supports system development. But what types of data should be collected? What outcome indicators are most relevant? How many measures do you need? This 1-hour webinar will present strategies for using data for how system leaders have connected data to decision making in established systems of

This webinar hosted by Community Solutions at the University of South Florida is for educational purposes only. Webinar content may not be reproduced, downloaded, disseminated, published, or transferred in any form or by any means, except with the prior written permission of the Department of Child & Family Studies' Chair.


Delivered by:

Kathleen Ferreira, PhD
, Research Assistant Professor in the USF Department of Child & Family Studies

Sharon Hodges, PhD, MBA, Research Associate Professor and Division Director in the USF Department of Child & Family Studies

Dr. Ferreira has extensive hands-on experience in the field of mental health, first as an educator, then a Director of Education and Program Director within a community-based mental health agency prior to joining the Department of Child and Family Studies. She brings a great deal of experience in conducting qualitative research, and a particular interest in the role of organizational, system, and policy level actions in providing support for successful implementation and sustainability of services at the individual child/youth and family level.

As a research professor and applied organizational anthropologist, Dr. Hodges has more than 15 years experience working with community coalitions in children’s mental health. Her research, training, and technical assistance efforts have focused on service system development and change, and her expertise includes qualitative and applied ethnographic field methods. Past work includes research and technical assistance on system accountability as well as on how organizational culture affects the utilization of outcome information.

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